Privacy Policy

We firmly believe in your privacy and the security of your personal information. We do not rent, sell or distribute our customer base or newsletter emails to anyone. We also do not store your credit card details on our server, all credit card purchases are processed through our secure payment gateway. Your privacy is important to us.

The Information We Collect

Your Email

You don’t like spam. We don’t like spam. Because of this, we only send our newsletter to email addresses that have opted in, and they may opt out at any time. If you place an order with us, we send email messages pertaining to your order. We do not sell your email address to other parties. 

Your Personal Information

We collect your personal information when you provide it to us as you place your order, including your name, shipping and billing address, credit card number, and email address. We use this information to process your order, provide you with support, and update you on your order. We do not sell your personal information to other parties. 

Anonymous Information

We collect non-personal information from you, including your browser type, the URL of the previous web site you visited, your ISP, operating system, etc. This information is anonymous and is collected by almost all sites that you visit. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users’ movements around the site and gather demographic information about our user base as a whole. 

Cookies

Like almost all e-commerce web sites, we use cookies. Our cookies don’t store any of your personal information, but they do allow us to do things like keep items in your shopping cart during your visit or provide you with a more personalized user experience. We may use selected third parties for marketing and analysis purposes. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. We feel that the use of 3rd party services such as this improve your online experience, because they allow you to see ads that will be more likely to be something you are interested in, rather than punch the monkey ads all day.

The Information We Don’t Collect

Credit/Debit Card Information. This information goes directly to our third party, secure payment gateway and is not retained in our servers at all.

Final Disclaimer

Although we have taken all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.

Photo Usage

We reserve the right to use photographs of orders we prepare on our website, blog and social channels. If you would like to specifically request that we do not use pictures of your order, or that we provide you with a picture of your order we will usually be happy to do so but you must let us know at the time of ordering.